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Dynamo. The business engine.

Industry

Keep machines running and bill every visit.

Plan maintenance visits, answer service requests on time, use the right parts and invoice the work as soon as it is done, with your stock and your books in the same system.

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Field serviceApps used
  • Maintenance
  • Support
  • Inventory
  • Contracts
  • Subscriptions
  • Fleet
  • Finance

Dynamo Field Service, for sending service jobs to technicians, is coming soon. Until it ships, the apps below cover the work today. About Dynamo Field Service

Your day

Earn on every visit, and forget none.

Service businesses earn on the visits they complete and lose on the ones nobody bills. Most of the leaks are in three places.

  • Planned visits that slip

    Every machine you look after gets its planned maintenance, with the history of each serial number.

  • Requests that wait too long

    Every request becomes a ticket with response and resolution times you can watch.

  • Parts and extra work nobody billed

    Parts used and extra work found on site become quotations and invoices, without typing anything again.

With DynamoOS

From the service agreement to the invoice.

Every visit, request and part is kept with the customer.

  1. Contracts

    The agreement is signed

    A maintenance agreement sets what is covered, until when, and when it renews.

  2. Maintenance

    Visits are planned

    A maintenance schedule creates the visits for every covered machine and serial number.

  3. Support

    An urgent request comes in

    The customer's e-mail becomes a ticket with a service level, routed to the right team.

  4. Maintenance

    The technician visits

    The visit is recorded: what was checked, what was found and how long it took.

  5. Inventory

    Parts are used

    Spare parts are issued from the van or the warehouse, with their serial numbers.

  6. Sales

    Extra work is quoted

    Work found on site becomes a quotation, then an order.

  7. Finance

    Everything is invoiced

    The visit and the parts are invoiced, and contract fees are billed on their schedule.

The apps

The apps that cover the work today.

Maintenance, Support, Contracts and Subscriptions come with Dynamo Complete, alongside every other app.

What you see

The reports that keep your promises visible.

Built from the visits, tickets and parts your team records.

  • Maintenance schedules

    Every planned visit, by customer, item and technician.

  • Ticket volume and resolution times

    Requests per team, and how quickly they were answered and resolved.

  • Warranty and contract expiry

    Which serial numbers come out of warranty or out of contract soon.

  • Delivered items to be billed

    Parts and work delivered but not invoiced yet.

  • Vehicle expenses

    Fuel and service cost per vehicle.

Country packs

Working in Saudi Arabia?

With the Saudi Arabia pack, your service invoices go out from Dynamo Finance under ZATCA Phase 2 e-invoicing, tested against ZATCA's developer sandbox, and your technicians' iqama and passport expiry dates are tracked in Dynamo People.

About the Saudi Arabia packSee country packs

Zoho One

Looking at Zoho One?

See how licensing every employee compares with paying only for full users, with the date we checked.

Read the comparison

Questions we often hear

Something we have not answered?

Talk to us
  • Is there a field service app?

    Dynamo Field Service, for sending jobs to technicians, is coming soon. Today, Maintenance plans and records visits, Support handles requests and service levels, and Inventory tracks the parts.

  • Can our technicians work from a phone?

    Yes, in the phone's browser: every DynamoOS app works there, with nothing to install.

  • Can we bill maintenance contracts every month?

    Yes. Dynamo Subscriptions raises the contract invoice on its schedule and posts it to Finance.

  • Which plan fits?

    Maintenance, Support, Contracts and Subscriptions come with Dynamo Complete. Every plan includes 3 full users, and every other employee uses self-service for free.

Plan your first visits in DynamoOS.

Start a 14-day free trial with every app: set up a maintenance schedule, log a visit and invoice it.

Try these apps freeBook a demo

14 days free, no card needed and nothing to install.