Dynamo Support
Answer customers on time, with their history in view.
Every request gets a ticket, an owner and a deadline you set. Your agents reply knowing what the customer bought and what was said before.
Plans that include Support
from$32£26€29SAR 119AED 119per month
Per month on annual billing, excl. VAT. Every plan includes 3 full users.
- CRMYour sales team sees open tickets on the same customer
- SalesAgents see what the customer ordered and was invoiced
- Customers find your articles in the help portal
What you can do with Support
Turn every e-mail into a ticket
Requests by e-mail or through the help portal land in one queue, and customers follow progress in the portal.
Send each ticket to the right team
Route tickets by type or product, so the person who can solve it sees it first.
Keep the response times you promise
Set response and resolution times per service level, and see which tickets are running late.
Answer common questions once
Knowledge base articles help customers find the answer before they write to you.
Know the customer before you reply
Recent orders and earlier conversations sit on the same screen as the ticket.
See where support slows down
Ticket volume and resolution times per team show where help is needed.
Plans that include Support
Per month on annual billing, excl. VAT. Every plan includes 3 full users.
- Dynamo CompleteRecommended$72£59€66SAR 269AED 265per monththen $24£20€22SAR 89AED 89 per extra full user
- One app$32£26€29SAR 119AED 119per monththen $11£9€10SAR 39AED 39 per extra full user
Try Support with your own data.
The 14-day free trial includes every app, so you can see Support working with the rest. No card needed.